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Privacy policy

AMAROK places the greatest importance on the confidentiality of your personal information in the context of your navigation and use of the site www.amarokbiotech.com and undertakes to ensure the best level of protection of your data in accordance with the Data Protection Act and applicable European regulations.

1. Identity of the data controller

Your data is collected by the company AMAROK
Registered with RCS SAINT MALO 533351904
Whose head office is at 22 Avenue du Général Ferrié - 35400 - SAINT MALO - France
Email: contact (AT) amarokbiotech.com
Hereinafter referred to as “AMAROK” or “we”

2. Personal data we collect

By browsing the platform accessible via the address www.amarokbiotech.com, by creating a personal account on the platform, by making purchases via our platform and by communicating with us, you are required to communicate personal information about yourself to us. .

2.1 When creating your personal account, you provide us with your name, first name, email address, telephone number, postal address, password. Information required on a mandatory basis is indicated by the presence of an asterisk (*).

If you do not wish to provide the required information on a mandatory basis, you will not be able to create an account on the Platform and use our services. You will not be able to place orders on the Platform.

We remind you that in accordance with the Conditions of Use, you are responsible for the confidentiality of your username and password that you have chosen to access your personal account on the Platform.

2.2 As part of the use of the platform, AMAROK also collects and stores:

3. For what purposes do we use your data?

The data collected is used for the following purposes:

Purposes of processing your data	Legal basis authorizing the processing of your data
The creation, management and personalization of your personal account	This processing is authorized on the basis of your consent.
Processing your product orders	This processing is necessary for the performance of our respective contractual obligations and is authorized on the basis of your consent.
Processing and executing payment for orders placed via the Platform	This processing is necessary for the performance of our respective contractual obligations.
Ensure the processing of your requests for information or complaints	This processing is necessary for the execution of our respective contractual obligations, is authorized on the basis of your consent and is necessary for the establishment, exercise or defense of legal claims.
Allow us to monitor compliance by you with our general conditions of use and applicable legislation	This processing is authorized on the basis of your consent and our legitimate interest in providing you with relevant information.
Inform you in the event of changes to our general conditions of use or our confidentiality policy	This processing is necessary for the execution of our respective contractual obligations, is authorized on the basis of your consent and is necessary for the establishment, exercise or defense of legal claims.
The production of statistics in order to manage and improve the functioning of the Platform	This processing is authorized on the basis of your consent and our legitimate interest in improving the quality of the services.
Allow us to carry out the technical management of the platform, analyze, test, resolve possible technical problems	This processing is necessary for the performance of our contractual obligations and is authorized on the basis of our legitimate interest in ensuring the security and proper functioning of the platform.

4. Who has access to your data?

Our IT and technical service providers and the payment services with which we work may also have access to some of your information for the proper execution of their respective services.

We inform you that your data is not transferred outside the European Union. Furthermore, we reserve the right to transmit your personal data in order to meet our legal obligations, particularly in the event that we are forced to do so by administrative or judicial requisition.

5. Duration of retention of your data

We keep your personal data for the period strictly necessary for the purposes described in article 4 above. In particular, your data is kept for a period of five (5) years from the closure of your personal account, its deletion by AMAROK or your last use of the platform.
Certain data may be kept for a longer period in accordance with our legal obligations and for the necessity of defending our rights and interests in the context of possible disputes or disputes.

Beyond these retention periods, the data will be made anonymous and will be kept for statistical purposes only. They will not give rise to any exploitation of any kind whatsoever.

6. Your rights

Subject to proof of your identity, you have:

the right to access your personal data in our possession and to obtain a copy of it,
the right to rectify your personal data which is erroneous or no longer up to date,
the right to request the erasure of your personal data. We will, however, retain certain data in order to comply with our legal obligations and when we have a legitimate reason (for example: when the data is necessary to establish proof of the proper execution of our contractual obligations or of the violation by your your legal obligations or resulting from our conditions of use),
the right to object to the processing of your personal data in certain specific cases, in particular in the event of commercial canvassing unless we have a legitimate reason to carry out the processing;
the right to withdraw your consent regarding processing carried out exclusively on the basis of your consent (see article 4). If you withdraw your consent, certain services will no longer be accessible,
the right to limit the processing of your personal data. This right applies (i) if you contest the accuracy of your personal data and for the period necessary for verification, (ii) in the event of unlawful processing of your data and provided that we have not requested the erasure of your data (iii) in the event of exercising your right of opposition for the time necessary to verify the existence of a legitimate reason.
the right to portability of your data, i.e. to receive a copy of your personal data in our possession in a structured format and the right to transmit it to another entity responsible for processing.

You also have the right to lodge a complaint with the competent supervisory authority (such as the CNIL) if you believe that your rights have not been respected.

We reserve the right to decline any request which appears unreasonable due to its repetitive or systematic nature or which could jeopardize the security of the platform and the personal data of other users.

7. Cookies

A cookie is a text file recorded and/or by your browser and placed by the websites you access.

As part of your browsing on our site, we collect the following information via cookies:

information linked to your terminal (computer, tablet, etc.), and in particular the IP address, type of access provider, hardware configuration, software configuration – in particular name and version number of your browser of the user);
information related to the operations you carry out on the platform: log and history of all data exchanges, log and history of connections. This information allows us in particular to improve our services and personalize your welcome on the platform.

We also use analysis and performance cookies to enable us to compile statistics and improve our services.

You can oppose the recording of cookies by configuring your Internet browser. Below you will find the links detailing the ways to configure your browser:

If you refuse, from your internet browser, the recording of cookies on your terminal, you will still be able to browse the platform, but certain services may not function correctly.

8. Links to other websites and social networks

For any questions relating to this privacy policy or for any request relating to your personal data (in particular for the purposes of exercising your rights above (point 6)), you can contact AMAROK:

9. Modification of this privacy policy

AMAROK reserves the right to modify this privacy policy at any time. If applicable, you will be informed of any changes that may be made. AMAROK also invites you to regularly consult this confidentiality policy for any useful information relating to the processing of your personal data.